![]() ![]() There's a reason they have a rating of "F" with the Better Business Bureau. I would highly recommend NOT shopping at Charlotte Russe, as it is clear they are running a huge scam to get your money regardless of whether or not you are satisfied with the purchase, resorting to lying and withholding information in order to do so. I have never, ever had such a negative experience at a retail store. I was later contacted by the supervisor, who basically indicated in a lot of flowery words how "sorry" he was that he couldn't refund my money. Instead of taking my word on what happened, she told me she was going to call and double check my story with the manager of the store. After contacting their customer service, my case was handled by an extremely rude woman whose attitude and tone of voice reflected that having to deal with a complaint was a huge inconvenience to her. ![]() After discovering that they didn't fit, I tried to return them, however THEN I was told that I would only receive store credit. I recently bought a couple of pairs of pajamas, which I could not try on because, ridiculously, their fitting rooms were closed (as if you could catch covid by breathing the air in the fitting rooms behind a closed door, rather than in the store). This is a company that is completely and totally uninterested in customer service. This is a company that is completely…dishonest and uninterested in customer service. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
February 2023
Categories |